BOOKINGS, GUEST SERVICES & TURNOVERS

  • Cleaning, staging and replenishing stock between bookings.
  • Welcome basket set out for each booking.
  • All contact with guests - Taking enquiries, helping with recommendations, check-ins, check-outs, guest reviews, fixing any issues that arise.
  • Arranging for special requests from guests - children’s equipment, pre-arrival grocery store and liquor store shopping, private yoga classes, trip planning and more.
  • Landscaping - Outdoor areas are kept well maintained and inviting for guests.
  • Properties are set up with lock boxes (where required) for streamlined guest access to the property.
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